Privacy Policy

Personal Information

We may collect the following personal information from you when you register for or use our platform:

• Identification information (such as name, address, phone number, email address)
• Account information (such as username, password)
• Payment information (such as credit card details, billing details)
• Academic information (such as courses enrolled, learning progress, results)
• Correspondence and comments you send to us

Usage Information

We also collect information about how you use our platform, including:

• Device data (such as device type, operating system, browser type)
• Log data (such as IP address, date and time of visit, pages visited)
• Interaction data (such as usage patterns, content preferences)
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• To provide, administer, and improve our services and user interface
• To create and manage your account and verify your identity
• To process payments and manage billing
• To provide technical support and customer service
• To send service-related notifications and important information
• To analyze platform usage to improve user experience and develop new features

We take the security of your data seriously. We store all data on secure servers within reliable data centers with strict security procedures in place to protect your information from unauthorized access, disclosure, alteration, and destruction.

Security Measures

We implement various security measures to ensure the safety of your information, including:

• Data encryption during transit and storage
• Multi-factor authentication for access to sensitive accounts
• Regular system monitoring to detect any suspicious activity
• Periodic security updates to address discovered vulnerabilities

We do not sell your personal information to third parties. However, we may share your information in the following cases:

Third Parties

We may share your information with trusted third parties in the following circumstances:

• Service providers who help us operate our platform (such as payment processors, hosting services, support services)
• Educational institutions registered on our platform, as necessary to provide educational services
• Affiliates and strategic partners who provide integrated services with our platform

We may disclose your information when required by law or in the context of legal proceedings, to respond to requests from public and governmental authorities, or to protect our rights, privacy, safety, or property, or that of others.

Under applicable data protection laws, you may have the following rights regarding your personal information:

• The right to access your personal information and obtain a copy of it
• The right to rectify inaccurate or incomplete information
• The right to delete your personal information under certain circumstances
• The right to restrict the processing of your information under certain circumstances
• The right to withdraw consent at any time, when we rely on your consent as a legal basis for processing

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, or as needed to comply with legal or regulatory obligations.

In most cases, we will keep your personal information for the duration of your account usage on our platform and for a reasonable period afterward. When you close your account, we will delete your information or anonymize it, unless retention is required by law or for legitimate business purposes.

We use cookies and similar tracking technologies to enhance user experience and collect information about how visitors use our platform.

Types of cookies we use:

• Necessary cookies: These are essential for the operation of our platform and cannot be turned off in our systems.
• Analytical cookies: These help us improve our platform by collecting information about how it is used.
• Functional cookies: These allow us to remember your choices and preferences to provide a more personalized experience.

You can modify your browser settings to refuse cookies, but this may affect certain functionalities of our platform.

Our platform is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the legal age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove this information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting a prominent notice on our platform or by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

This Privacy Policy is governed by and construed in accordance with the laws of the Arab Republic of Egypt, including the Personal Data Protection Law No. 151 of 2020.